The Water Line

00:24:48

WSD To Take Customer Service Staff into Communities Across the Island

Basseterre, St. Kitts (Public Infrastructure News) - The St. Kitts Water Services Department (WSD) will engage in a community outreach initiative that will take its Customer Service staff into communities around the island by March 2026. WSD Customer Service Manager, Shanda Queeley-Hanley, made the announcement on the January 28th edition of the Water Line alongside the Assistant Customer Service Manager, Ginika Williams, in an interview...
00:21:44

2026 Premiere of the Water Line Highlights WSD Priorities for the New Year

Basseterre, St. Kitts (Public Infrastructure News) - On Wednesday, January 14, 2026, senior staff of the St. Kitts Water Services Department (WSD) engaged in a discussion on water management, intended both to promote transparency in the WSD's operations and to build public confidence in the leadership and direction of the Department. Water Manager and Engineer Cromwell Williams, and Chief Engineer Landrith Mikhail Isaac were the...
00:24:11

Overview of Hurricane Preparedness and Response Protocols with the WSD’s Inspectors of Quality and Works

Basseterre, St. Kitts (Public Infrastructure News) - On Wednesday, October 22, 2025, the St. Kitts Water Services Department's Inspector of Quality, Shawn Greenaway, and...

Water Services Department Prioritizes Protection of Water Storage Facilities

Basseterre, St. Kitts (Public Infrastructure News) - Following months of construction, work on the perimeter of the water storage facility at Olivees is nearing...

WSD Assistant Water Engineer Says “Roughly” 8 New Drill Sites Identified

Basseterre, St. Kitts (Public Infrastructure News) - Diandra Jno-Baptiste, Assistant Water Engineer with responsibility for production and supply at the St. Kitts Water Services...

Asst. Water Engineer Chantal Hanley Discusses Capital Projects & More

Basseterre, St. Kitts (Public Infrastructure News) - Chantal Hanley, Assistant Water Engineer at the St. Kitts Water Services Department, returned to the Water Line...

WSD Staff Discuss Field Operations and Technology in Water Service Delivery

Basseterre, St. Kitts (Public Infrastructure News) - On Wednesday, June 25, 2025, Kurt Carty (Inspector of Works) and Shawn Greenaway (Inspector of Quality) at...

New WSD Customer Service Manager Makes First Appearance on the Water Line

Basseterre, St. Kitts (Public Infrastructure News) - Shanda Queeley-Hanley, Customer Service Manager at the St. Kitts Water Services Department (WSD), made her first appearance...

Dr. Roland Hoag and Cromwell Williams Talk Groundwater Development and Drill Site Identification

Basseterre, St. Kitts (Public Infrastructure News) - Speaking on the Water Line on Wednesday, May 14, 2025, WSD Manager and Water Engineer, Cromwell Williams,...

Coming Up on Wednesday’s Edition of The Water Line

Basseterre, St. Kitts (Public Infrastructure News) - Join the Manager and Water Engineer of The St. Kitts Water Services Department (WSD), Cromwell Wiliams, and...

Assistant Water Engineer Chantal Hanley Comments on Capital Projects

Basseterre, St. Kitts (MoPIEUDT NEWS) - On Wednesday, April 9, 2025, Assistant Water Engineer at the St. Kitts Water Services Department (WSD), Chantal Hanley,...

WSD Inspectors Discuss Service Interruptions and Quality Assurance on The Water Line

On Wednesday, February 12, 2025, St. Kitts Water Services Department's Inspector of Works (Kurt Carty) and the Inspector of Quality (Shawn Greenaway) discussed numerous...

WSD Shares Customer Service Protocol and Initiatives on June 12th Edition of The Water Line

Basseterre, St. Kitts - On June 12, 2024, Systems Administrator, Javed Mills, and Assistant Customer Service Manager, Ginika Williams, of the St. Kitts Water...